RIGHT OF WITHDRAWAL
The customer is entitled to exercise his right to any purchase made remotely. All sales made at a distance are to be considered subject to the Legislative Decree no. 206/05, which provides the opportunity for the purchaser to exercise the right of withdrawal within 10 days of receipt of goods.
This right is the right to return purchased goods to the seller and the resulting refund on the purchase price. The customer shall have no right of withdrawal in the event that the product has been tailor-made or customized.
The return of the product announced by exercising the right of withdrawal result in the refund of the amount of product purchased except for postage and bank / administrative burdens except in the case where the withdrawal does not depend on the presence of a defect in the product purchased. The product return costs are borne by the customer. The good of which the refund is requested must be new, undamaged, unused, with the packaging.
How to exercise the right of withdrawal
To communicate its intention to exercise the right of withdrawal must be written to firstname.lastname@example.org
Upon receipt of the request for withdrawal, the customer will be contacted and will be informed about the instructions for the management of the return.